FAQ

Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!

4 or 8 hrs rentals only. We do not charge less for fewer than four hours of use since our largest costs are in the delivery, setup, and takedown of the equipment.

We always try to deliver about 30 minutes before the event for smaller events. For larger events, setup time can vary depending on the equipment and time of the event. You are only charged for the time you use the equipment. Setup and takedown do not count towards your 4 or 8 hours. If you need your event setup well before the start time (several hours), there will be an additional charge.

The amount of room you need depends on the size of the equipment. That’s why we list the dimensions of the equipment on each equipment web page.

For bounce houses, we only need about three feet of additional space on all sides.

For other inflatables, more space will be needed because of entry and exit methods. Please be sure and consider height as well.

We will discuss space requirements with you when you call or email.

Grass is almost always the preferred surface.  Almost any surface will work as long as we know what it is at the time of booking. If it’s grass, we’ll normally use stakes to secure the equipment. If it’s a hard surface, then we use sandbags. We need to know the type of surface so we can bring stakes or sandbags as required.

We do not set up on sand or dirt. The fine particles get into and cause excessive wear on the seams of the equipment. Rocks and gravel are also prohibited surfaces.

Yes! We deliver and setup up all inflatables. At the end of your event, we’ll return and take it down. You never have to manhandle heavy equipment. When we setup your equipment, we will go over all the details and safety rules with you.

Our free delivery area is within 10 miles of our warehouse location

Anything further than 10 miles there is a delivery charge that we will quote you right up front.

***If there are stairs anywhere where we are transporting the inflatable there will be an additional $50 applied. These inflatables weigh hundreds and hundreds of pounds and we will need additional staff to transport the inflatable there and back if stairs are involved.

We allow customers to pick up food machines, carnival games, and party/picnic accessories. For safety reasons and to comply with Washington state law, we do not allow customer pick up inflatables. Professional setup is the first step towards a safe event. Inflatables can weigh between 200 and 1,000 pounds. Handling equipment that heavy is a job for those trained to do it. State law requires inflatables to be set up by a properly trained installer.

Adult supervision is required whenever kids are using the equipment. Attentive adult supervision is the single most important safety factor. Some of the larger pieces such as slides and obstacle courses require at least two adult supervisors. We cannot over-emphasize the importance of adult supervision. Our delivery staff will make sure you know the safety rules.

Inflatable rides carry about the same risk as playground equipment. Quality adult supervision significantly reduces the risk of injury. In addition, we inspect the equipment at setup as well.

Safety rules are posted on the equipment and our delivery team will go over those rules with you.

As much as we always hope for warm sunny days, we don’t always get our wish. If it rains heavily, the equipment should be closed and blowers pulled inside. Kids should not be permitted to play.

We do not give weather refunds.

Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (25ft long) if the inflatable is further please have a water hose present.

Our free delivery area is within 10 miles from our warehouse location

We do understand that a cancellation might be necessary. Kids get sick and plans change.

All prepayments are nonrefundable. If you cancel or reschedule your event, we will work with you to reschedule and apply all or a portion of your prepayment to that event.

We are happy to make changes subject to equipment availability. If you are adding equipment or services, an additional prepayment could be required. If you are canceling equipment or services, the prepayment applicable to that equipment or service is not refunded or applied to the remaining balance due. In the event you are changing your equipment, your invoice will reflect the fee associated with the equipment being replaced or the equipment replacement – whichever is higher.